Privacy Policy

  • Home
  • How we use your information

At Martech Communications, LLC ("we," "us," or "our"), we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website martechcomm.com, and any customer-provided sharepoints or portal sites for exchanging project information (the "Site") and use of the contact form or any other forms or data services offered on the Site.

1. Information We Collect

When you use our Site, we may collect the following types of information:
1.1 Personal Information
When you submit a contact form or interact with us through other means (e.g., email, phone), we may collect the following personal information:

  • Name
  • Email address
  • Phone number
  • Message content (or any other information you provide through the contact form)
1.2 Company Information
When you submit, change or interact with our customer website, we may collect the following personal information:

  • Job title
  • Username
  • Password
  • Project data you upload

1.3 Automatically Collected Information
When you visit our Site, we may automatically collect certain technical data about your visit, including:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited on the Site
  • Time spent on each page
  • Referring/exit pages
  • Date and time of your visit
  • Other diagnostic data

This information is collected through the use of cookies, web beacons, and similar tracking technologies. You can adjust your browser settings to refuse cookies or alert you when cookies are being sent. However, some parts of the Site may not function properly without cookies.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your inquiries and provide customer support
  • To improve and personalize the content and functionality of our Site
  • To analyze website traffic and user behavior
  • To interact with you on our customer website (our data, customer data)
  • To comply with legal obligations and protect our rights

We may use third-party tools and services, such as Google Analytics, to help us analyze and improve our Site. These third-party services may also collect and use information about your interaction with our Site.

3. How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal and company information. These include encryption, secure servers, backups, and regular security audits. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who help us operate our Site or provide services to you, such as hosting, analytics, and customer support. These third parties are required to protect your information and only use it for the purposes for which we disclose it to them.
  • Legal Requirements: We may disclose your information if required by law, regulation, or legal process, or if we believe that such action is necessary to comply with legal obligations, protect our rights, or prevent fraud or illegal activities.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new owner as part of the transaction.

5. Retention of Your Information

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. If you request the deletion of your personal information, we will do so within a reasonable timeframe, subject to any legal obligations or business requirements.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information. These may include:

  • Access: You can request access to the personal information we hold about you.
  • Correction: You can request that we correct any inaccurate or incomplete information.
  • Deletion: You can request that we delete your personal information, subject to certain exceptions (such as if we need to retain it for legal reasons).
If you wish to exercise any of these rights, please contact our web host and developer - Invenntiv, LLC at [email protected] and include our name, Martech in the Subject field.

7. Third-Party Websites

Our Site may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or the content of these websites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Children's Privacy

Our Site is not intended for children. We do not knowingly collect personal information from children or persons under the age of 19. If you believe that we have inadvertently collected personal information from a child under 19, please contact our web host and developer - Invenntiv, LLC at [email protected], and we will take steps to delete such information.

9. Delaware's Online Privacy and Protection Act (DOPPA)

If you are a resident or business of Delaware, this section outlines additional rights and protections under Delaware's Online Privacy and Protection Act ("DOPPA").

  • Right to Review Information: Under DOPPA, Delaware residents and businesses may request access to and review any personal information we have collected about them. If you are a Delaware resident and wish to review your information, please contact our web host and developer - Invenntiv, LLC at [email protected].
  • Deletion Requests: Delaware residents and businesses may request that we delete their personal information, subject to certain exceptions under DOPPA. If you wish to request deletion of your personal information, please submit a request to our web host and developer - Invenntiv, LLC at [email protected].
  • Security Measures: We take appropriate security measures to protect the personal information of Delaware residents and businesses. This includes implementing security protocols to prevent unauthorized access, disclosure, or destruction of personal data.
  • Third-Party Disclosures: We do not sell, trade, or rent personal information to third parties. However, as required by DOPPA, we may share personal data with service providers who help us operate our Site or respond to inquiries, as described in this Privacy Policy.
  • Minors: DOPPA applies to the online collection of information from children under the age of 13. We do not knowingly collect personal information from children under 13, and if we become aware of such information being collected, we will take steps to delete it.

If you are a Delaware resident and would like to make a request related to your rights under DOPPA, please contact our web host and developer Invenntiv, LLC at: [email protected]

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post the updated Privacy Policy on this page, and the "Effective Date" at the top will be revised to reflect the date of the changes. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

[email protected]
---