Troubleshooting your Voice & Data Cabling
We understand that network issues can disrupt business operations, which is why we offer comprehensive troubleshooting services designed to quickly identify and resolve any cabling-related problems you suspect are occuring within your network. We use advanced testing equipment and techniques to diagnose issues such as signal degradation, connection drops, or poor network performance.
We are equipped to handle everything from a single faulty cable to large-scale network failures, making sure your systems are back online with minimal downtime.
We also offer ongoing support and maintenance services, ensuring that your network remains reliable and efficient over time. Whether you need routine inspections, troubleshooting, or upgrades, our team is always available to assist.
By choosing Martech, you're partnering with experts who truly understand the complexities of modern data networks and are dedicated to keeping your business connected and running smoothly.
Some questions to help you
We first ask customers if they've reviewed common network slowness problem areas such as reviewing their switched and routed networks. This includes congestion on interfaces, verifying QoS and router outputs. Finally, a quick review of their premise cabling in their IDF, MDF or data center rooms. We can send a technician to assess your network's cabling, check for faults, and perform speed and connectivity tests to pinpoint the exact cause of the slowdown. We'll then offer solutions to optimize your network performance, whether it's upgrading cables or reconfiguring your system.
Look for any visible signs of damage such as fraying, pinched cables, or exposed wires. You can also try swapping out cables one by one to see if performance improves. If you suspect that your cabling is the problem, Martech can send a technician to perform a full cable test using professional-grade testing equipment. We will identify any faults in your cabling system, ensure your network is wired correctly, and recommend solutions such as cable replacement or rerouting to eliminate any issues and restore your network's reliability.
Physical barriers such as walls, floors, metal objects, or large appliances can interfere with Wi-Fi signals. You can try moving wireless access points to a more central location, elevated from the floor and away from obstructions, to improve signal distribution. If you're experiencing weak Wi-Fi in certain areas, we can visit your location and conduct a full wireless site survey. Our technicians will test your Wi-Fi coverage, identify any sources of interference, and optimize your AP placement or recommend additional access points or Wi-Fi extenders to ensure reliable coverage throughout your space.
We're experts in troubleshooting
Reach out to discuss your issue.